24/7 Emergency Response

Water in your walls?
We're on-site in 90 minutes.

Veteran-owned. IICRC-certified. We answer the phone ourselves — no answering service — and we document everything in the software your insurance carrier uses.

Hawaii GC CT-37515  ·  IICRC Certified  ·  24/7 emergency response · Office Mon–Fri, 8a–5p HST

HI LIC CT-37515IICRCIRIEPA LEAD-SAFEOSHABBB A+BIA HAWAII

What we respond to

Every emergency on Oahu — one team handles it

Whatever happened, we've seen it. Scope it honestly, fix it completely, bill your carrier directly.

Professional water mitigation — air movers and dehumidifiers deployed on-site

Water & Flood

Burst pipes, roof leaks, appliance overflow, storm flooding. We extract, dry, and document — stopping the damage clock before mold has a foothold.

Fire and smoke restoration — actual Island Contractors project Real project

Fire & Smoke

Char, soot, and smoke odor penetrate further than the flames. We assess the full path, not just the obvious burn, then clean and rebuild.

Storm roof damage with emergency blue tarp — Oahu residential response

Storm & Wind

Hawaii's trades and kona storms open roofs and push water deep into wall cavities. We tarp, seal, and remediate the moisture the wind left behind.

Mold remediation containment setup — IICRC-certified protocol

Mold

IICRC-certified remediation — not a coat of primer and a prayer. Containment, source removal, clearance testing, and rebuild in one project.

Sewage & Appliance Leaks

Category 3 water (sewage) requires a different protocol. We handle containment, decontamination, and safe disposal — no shortcuts.

The Disaster-to-Dream-Home pipeline

From the first call to the final walkthrough

Five stages, one team — the same crew that extracted the water rebuilds the room. No handoff, no blame gap, no second general contractor.

  1. 01

    24/7 Response

    A human answers. We’re on-site within 90 minutes on Oahu.

  2. 02

    Assess & Secure

    Contain the damage, make the home safe — the first 24 hours.

  3. 03

    Insurance Partnership

    We document in Xactimate and join the carrier call with you.

  4. 04

    Rebuild / Remodel

    The same crew that dried it out rebuilds it — no handoff.

  5. 05

    Home for Life

    Final walkthrough, warranty, and the keys back to a finished home.

Real work. Real results.

Water damage to refinished floors —
an actual project.

Water-damaged hardwood extracted, dried, sanded, and refinished. This is the standard we hold every restoration job to.

Side-by-side: water-damaged hardwood floor on the left, same floor fully refinished on the right — actual Island Contractors restoration project Actual Island Contractors project

We speak insurance

Xactimate — the carrier's language.
We document in it.

Xactimate is the software insurance carriers use to price every line item of a restoration job. Most homeowners have never heard of it. Most restoration crews don't use it properly. We do — and when the adjuster calls, we're on that call with you.

That means no scope gap, no "the carrier only approved half," no three-month fight over a supplement. We bill the carrier directly, so you're not out of pocket waiting for a reimbursement check.

  • 24/7 A human answers — not voicemail, not an answering service. Always.
  • < 90 min On-site anywhere on Oahu within 90 minutes of your call.
  • Direct billing We invoice your carrier. You focus on your family, not the paperwork.
  • Xactimate docs Scope written in the same software your adjuster uses — no translation required.

Report an emergency

Tell us what happened.
We'll handle the rest.

A 30-second summary — your name, phone, and what you're looking at — is all we need to dispatch. The form goes straight to our ops team. For anything that can't wait, call directly.

Fastest path

(808) 900-7540

A real person answers, 24 hours a day.

Submit a form

Name, phone number, and a brief description of what happened. We respond within minutes during business hours; calls are answered all night.

Oahu · 24/7 emergency response · Office Mon–Fri, 8a–5p HST

Every minute counts.

Water damage doubles in severity within 24 hours. Mold can establish in 48. Call now — we'll be on-site before the next hour is up.

Hawaii GC CT-37515  ·  IICRC Certified  ·  Veteran-Owned